Your input is important to us. Please provide your valuable feedback. Here are some testimonials from our clients:

Dear Mr. Gardner:

On Saturday October 13th Mr. Anglin and Mr. Keller delivered and set a grave stone for me at Damascus Cemetery outside of Lindale. I understand from Bobby Cathey at Austin Memorial that these two men work for you. I wanted you and them to know how much their care, precision, and demeanor were appreciated. The decedent’s sister, Jane Bateman, was there with me. On the short drive back to her home, she agreed with my observations.
It was unexpected, and in my 68 years of life experiences, rare these days, to see two workers take such pride in doing such a superb and precise job. At all times they both displayed appropriate respect for where they were and what they were doing – in the presence of family. Both Jane and I were impressed at their thoughtfulness – taking square cuts of grass from our stone sight, looking for sunken or bare spots in the area, and placing turf with care so that with a little rain, the grass might take root before the first freeze.
For whatever reasons, the marking of the double grave site by the cemetery committee was not done or was no longer visible. After patiently waiting to get the OK on location via telephone, we watched them quietly go about their job. They measured and re-measured at each step along the way. They checked for levelness at various steps in the process and made adjustments, followed by rechecking. I believe Mr. Anglin is the gentleman I spoke with most. He answered all my questions. It was quite educational actually. When finished, he volunteered clear instructions on cleaning the stone – what to use, what never to use.
My loss is still very palpable. These 2 men made this occasion less grief filled, and I am very grateful to them.
 
Posted By: Stephanie
I am over the moon!!!! Bobby was great to work with and my fathers
headstone came out perfect! I am an only child and I obsessed over
everything but he was patient with me & my mom. We first used Austin 33
years ago when my grandfather passed away & we will always use them in the
future. As a matter of fact, Bobby knows what type of headstone I want!
 
Posted By: David
I received other quotes from your competitors, and even though your quote was higher, I’ve selected Austin Memorial Company because:
• You took the initiative to modify the layout I submitted to better match my dad’s marker
• You provided visual renderings
• You not only paid attention to my request for symbol options, you submitted them for my review
• Austin Memorial's guarantee
 
Posted By: JT
Bobby, I went by Rose Hill this week and saw Mama's marker. It looks very nice and I am pleased with your work. Thank you for helping with the design and for the answers to my many questions. I also appreciated the kindness and friendliness of you and your wife as you both took time to be certain that I felt good about my decisions and was not rushed or stressed.
May God continue to bless your life and your business.
 
Posted By: Karen Kerr
Riley & Staff,
My name is Janna D. and I would like to extend my gratitude for a job well done on my father’s headstone.
It didn’t seem right for me to merely complain; as I did without expressing my gratitude when the final product was delivered.
Our entire family was extremely pleased with the end product and only now, can we appreciate the extended wait time for a custom headstone.
I had the pleasure of meeting (setters) when the headstone was set. They were professional and yet personal which made the entire process come full circle. Communication is vital for success in any aspect of life.
Thank you for the follow-through and magnificent headstone for a wonderful man I call….Dad!

Thank you for the beautiful work that you did on my husband’s marker.
My sons and I were so proud to see the beautiful stone engraved with such love and care.
He would be so proud.
 
Posted By: The family of O. J. “Corky” M.
I just can’t express my appreciation enough for the creation of the beautiful headstone for my daughter. So many compliments. Also, special thanks for the payment plan. This final one is kind of bittersweet..
 
Posted By: Sherry B.
Dear Sirs, Thank you all for a job “well done” reseating my head stone and my wife’s head stone. Thank you “VERY” much.
 
Posted By: David F.
I just wanted to take this opportunity to say “Thank You” for not only the beautiful headstone for ‘T’+2, but also the loving care it was placed there with. Also, thank you for getting it there so soon. It will indeed be there for this memorial on the 27th.
 
Posted By: Sherry S.
Recently you prepared the head stone for our son, G. F. The workmanship is superb and I am so pleased. All who work there were most courteous and helpful and I wanted to Thank You. God Bless all of you.
 
Posted By: Sally F.
I would like to take the opportunity to thank you and acknowledge what a great bunch of people you have gathered to represent your fine company.
I appreciate the time taken to make sure that the marker for my Great Grandfather, William Wright K, who had gone without for these many years will be finally laid in the …Cemetery.
My mother and I had the opportunity to drop by late one afternoon, at a point in which we were late and ya’ll stayed to speak to us……we knew this was the company we wanted to do business with.
Finally after speaking to (employees) we were able to complete the design and set the order, and a long standing deed that has needed to be done. Thank you one and all.
 
Posted By: Sincerely, Phillip W. A.

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12260 TX-64
Tyler, TX 75707
(800) 972-0871